Orders

Can my parcels be picked up by another person?

Yes, of course! When you place the order in your EshopWedrop account, please leave a comment with the name and surname of the person who will be collecting your parcel(s).

General

What is EDee? What are the benefits of cross-border online shopping? My parcel was rejected at my EshopWedrop shopping address. Why? How does the service work? Read our Step by Step Guide. Is EshopWedrop for you?

Account

Where can I see my invoices? How do I know that my products were received at my EshopWedrop Delivery address? What are Drops?

Orders

Are there any surcharges? I made an online purchase but I cannot see it among my parcels in my EshopWedrop account. Why? What can I do? How can I check my parcels and how can I find out when they arrive at destination? Can my parcels be picked up by another person? Can I consolidate more packages in one order?

Retailers

Can I compare prices between various online shops? Can I buy from other online shops? Other than those detailed on the EshopWedrop website? Why should I shop online from European Online Retailers? The online shop (Ebay.co.uk, Amazon.co.uk) would not accept the telephone number provided by EshopWedrop. What should I do?

Contacts

Have more questions? Give us a call and member of the team will be happy to assist you

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